Showing Leadership and Practicing Management Managers are tough. Managers make the hard decisions. It’s important that a manager be detached and impersonal at all times. They schedule and supervise processes and the human resources allocated to perform tasks. They make the machine work. That’s what I got from most of
Communication Suffers Storm Damage Despite our best efforts, sometimes communication just doesn’t get through. Calm in the Storm We had a little storm down here recently called Hurricane Irma. You may have heard of it. Since our area tends to be full of “transplants” – people who have moved here
Showing Leadership When It Counts Most How we show leadership during a crisis drives how our team responds. As I write this, Hurricane Irma is heading towards the Caribbean with a strong likelihood of then turning to Florida. If it follows predictions (which can change at any moment right now)
What We Have Here is a Failure to Communicate Do you really need to be sold on the importance of communication in the workplace (or anywhere for that matter)? This is one of my areas of passion. My degree is in Organizational Communications and it included an intensive study of
When Do Employees Become Unhappy? How soon is too soon to be unhappy? We have lots of research on our hands that show that dissatisfied employees lead to less productive employees, lower customer satisfaction, higher turnover, disengagement, lower morale, disintegrating company culture, and … well, you get the picture. Knowing
Effective Listening Helps the Bad Become Good and the Good Become Better Are You Great at Listening? Most people think they are great listeners. Multiple studies however have shown that many significantly overrate their ability to listen effectively. So let’s start by making the concession that you likely believe you
Does Leadership Promote Inclusiveness at All Costs? Google took action on Monday to fire an engineer who expressed concern over some of Google’s policies. The employee posted a memo about gender balance and inclusivity. The CEO of Google, Sundar Pinchai, said that it the memo from the engineer expressed “gender
Things Bosses Believe About Employee Engagement That Are Flat Out Wrong There are some who readily embrace the concept of how critical employee engagement is to a productive workplace. Others have to first overcome some hurdles. I hear it often – perhaps you have heard it too. Sometimes from “old
Your Best As a Leader Depends on Your Questions We love answers! We want to know! Why has the term “Google It” become so popular? Because it is a quick and easy way to find answers. Type in a phrase or keyword and in a flash Google gives you results.
The Number of Employee Engagement? 70 I seem to find that number a lot. Preparing to write this, I do a Google Search for Employee Engagement and set search parameters to only list items posted in less than 24 hours. I get 70 results. Employee Engagement is the new BLACK.